Open Text Solutions for the Canadian Public Sector

Helping Canadian Public Sector organizations control risk, foster process agility, and empower people

 

Open Text has implemented into 177 Canadian Public Sector organizations.

    
      
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The Canadian Public Sector wants to control the risk and cost of content, foster process agility and innovation, and empower people to make better decisions while providing a compelling user experience. Open Text provides comprehensive business solutions that bridge communities, streamline processes, and manage all content throughout its lifecycle to foster collaboration, enable business continuity, meet compliance standards, and reduce cost.

The Public Sector Centre of Excellence

Federal, provincial, and municipal governments have had a pioneering role in implementing ECM technologies as demonstrated by their investments in Open Text solutions. Open Text values these partnerships and has established a Centre of Excellence geared toward helping public sector customers across all levels of government in Canada achieve success by implementing a comprehensive ECM vision.

Open Text wants to collaborate with customers to understand their business needs and build solutions that will help them realize a comprehensive ECM vision. The Public Sector team is dedicated to providing the platform for customers to exchange ideas and experiences that foster a community of best practices, lessons learned, and success stories beneficial to all.

Open Text’s ‘Content Experts’ intend to provide mentorship to customers by offering professional services, training services, support services, and community services.

Training

Open Text’s specific comprehensive education programs are designed to ensure the long-term success of your ECM deployment. Our goal is to help you develop both the technical know-how and the creative vision it takes to meet your most demanding business challenges.

Hosting Services

By choosing an Open Text Hosted Solution, not only will you work with experts in areas such as security, scalability, and performance, you will also benefit from an assured level of consistent service and quality with a Service Level Agreement (SLA). In addition, you can streamline your deployment by selecting an operationally managed Open Text Solution from Hosting Services and benefit from our state-of-the-art infrastructure and comprehensive product knowledge.

Communities of Practice

The Canadian Public Sector Online is a single point of contact for customer inquiries, requests, literature, online event information, Webinars, wikis, blogs, and discussion forums relevant to ECM initiatives and Open Text solutions. To join this community, please email us at cpscommunity@opentext.com with your corporate signature block, and a member of our team will reply with log-on credentials and a URL.