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Royaume-UniOpen Text Solutions for Telecommunications: Best Practices
Adoption and expansion of Enterprise Content Management (ECM) within an organization occurs iteratively by building on a series of incremental successes. To proceed to the next level of adoption, you must make sure you have achieved success in the previous stage:
Stage 1: An ECM solution focused on a specific departmental business problem
Stage 2: The adoption of the same ECM solution that was deployed to one group in stage 1 to other departments
Stage 3: Multiple solutions are adopted within the same department – the original ECM solution is extended by other ECM components
Stages 4-6: Enterprise deployments from standardization, proliferation into multiple different applications, to extension beyond the organization
To mitigate risk and increase success for each adoption stage, you need a proven framework. Our deployment framework demonstrates the sequencing of tasks and resources involved in workstreams, prioritizing some workstreams over others depending on the adoption stage.
Stage 1: Specific departmental business problem
This chapter of the ECM Methods book explores best practices in deploying stage 1 of an ECM solution – adoption by a single department.
Stage 2: Adoption by other departments
This chapter of the ECM Methods book explores best practices in deploying stage 2 of an ECM solution– adoption by other departments.
Stage 3: Extension of the original ECM solution within the department
This chapter of the ECM Methods book explores best practices in deploying stage 3 of an ECM solution – adoption of multiple solutions within the same department.
Caractéristique client
Sunrise
Open Text technology helps Sunrise dramatically reduce storage costs, unburden the infrastructure, and optimize the performance of the mail servers.
Additional Resources
Establishing the ECM standard for the organization after having successfully completed stages 1 through 3:
Stage 4 “It’s enterprise first, deployment second” – considerations when the organization decides on an ECM solution as an enterprise standard.
Stage 5 The proliferation of the ECM standard into multiple different applications throughout the enterprise.
