Academic counseling assists students in selecting the best courses of study that map to their skills and interests, and helps them to acquire more effective and efficient study skills such as textbook reading, lecture note-taking, time management, exam preparation and other academic skills. Career counseling and placement services are often offered. Content management systems can be used to support dissemination of information through portals, knowledge bases and frequently asked question (FAQ) repositories, as well as capturing the results of individual counseling sessions. Collaborative ECM tools also support the provision of remote and virtual collaborative counseling.
ECM solutions from Open Text for academic counseling deliver this functionality with the following components:
Software: Gestion documentaire et travail collaboratif, , FirstClass
Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.
Goal: Greater student success
Key Performance Indicator: Reduced student drop-out rates
Goal: Improved student support
Key Performance Indicator: Increased measures of student adoption and satisfaction
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