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Content@Work Thought Leadership Series

Below, you'll find leading edge industry insights, opinions and innovation from the world's leading experts on Content Management. We look forward to helping you do more with your content to drive efficiency, reduce risk and increase profit.

Featured Downloads

Forrester & OpenText Joint Webinar: Governance: The Secret to ECM Success with Alan Weintraub, Analyst at Forrester and Robert Tempini, Director of Value Engineering at OpenText

Join Alan and Robert as they discuss how Enterprise Content Management (ECM) governance programs help to ensure that ECM implementations not only meet technical requirements, but provide organizations with the content that is reliable, searchable, and acceptable for use in decision-making. A governance program provides a framework for information integrity and user acceptance, while the creation of a governance plan defines the roles, responsibilities, processes, and procedures for accessing and interacting with an ECM solution.

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ECM Book: Managing Content in the Cloud, Chapter PDFs and Podcasts

Tom Jenkins—author, entrepreneur and business leader in the technology sector for over 20 years—writes about how to securely manage the explosion of digital content in the enterprise.

Chapter 3: Compliance & Information Governance

Compliance and information governance must be delivered across all of the departments within an ECM-driven organization. This chapter outlines how ECM solutions are helping many of the world’s leading companies address compliance and information governance issues while building trust and maintaining transparency in today’s regulatory environment. Featured innovator stories demonstrate how businesses across all industries are using ECM solutions to minimize risk, achieve compliance, and optimize operations.

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ECM Book: Managing Content in the Cloud, Chapter PDFs and Podcasts

Tom Jenkins—author, entrepreneur and business leader in the technology sector for over 20 years—writes about how to securely manage the explosion of digital content in the enterprise.

Chapter 4: Information Discovery

This chapter considers the development of search and retrieval technologies and traces their evolution. It also explains the importance of information discovery in ECM 2.0, especially when methods such as text mining and concept-based search are combined with social media, virtual reality, and location awareness. Included innovator stories demonstrate how organizations improve productivity and add value to content by providing quick and easy access to it.

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Webcast: Managing Content in the Cloud

Jenkins as he presents on the evolution of the Internet, and how it has allowed us to connect and generate virtual intelligence on a mass scale—at work and at play. As part of this revolution, social media applications have become so widely used because they allow people to find information, collaborate, and communicate faster than they could using other services or portal sites. When used securely inside the organizations, these new tools give us the ability to collect and tap into this knowledge for tremendous productivity gains.

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AIIM Report: Systems of Engagement and The Future of Enterprise IT:
A Sea Change in Enterprise IT (Geoffrey Moore)

This paper explores the shift in IT from systems of record (financial transactions, order processing, inventory management, customer relationship management, etc.) to systems of engagement (business transactions that require collaboration)—and the inherent issues that keep CIO’s awake at night. ECM is an important part of the solution for helping organizations implement systems of engagement quickly, responsibly, and in the context of achieving business objectives.

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Learn More about Content@Work

Customer Feature

National Institute of Allergy and Infectious Diseases (NIAID)

The unique integration of OpenText Content Lifecycle Management with existing technology enhances collaboration across NIAID’s widespread workforce

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Customer Feature

Jefferson Memorial Hospital

FirstClass provides an economical and flexible solution for secure online collaboration

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Tom Jenkins’ Blog

Tom Jenkins Executive Chairman & Chief Strategy Officer, Tom Jenkins, shares his insights into a changing ECM landscape and provides commentary on his recent book, Managing Content in the Cloud.

Read Tom's blog, Houston, We Have a Solution: Compliance