Pacific Blue Cross
Acquiring customers faster and at a lower cost
OpenText Cordys platform provides a single integrated solution and flexibility to enable Pacific Blue Cross to execute processes quickly
Challenge
- Lack of taskforce integration
- Multiple manual data entries
- Disconnected data dispersed over multiple locations
- Redundant data and errors
Value
- Faster customer acquisition
- Seamless taskforce integration
- Increased data quality
- Rapid integration to the Alfresco® DMS
About Pacific Blue Cross
Pacific Blue Cross (PBC) has been British Columbia’s leading benefits provider for over 70 years. Together with BC Life, PBC subsidiary provides health, dental, life, disability and travel coverage for approximately 1.5 million British Columbians through employee group plans and through individual plans for those who do not have coverage with their employer.