How can we help?
Whether you’re looking for self-help resources, strategies to optimize your systems, or expert assistance, we’re here for you every step of the way.
Participate in the community to ask questions, offer suggestions, or discover solutions.
Access valuable resources and documentation to ensure a successful implementation.
Manage your account and system information; open and update cases with support agents; and pay bills.
OpenText Customer Alerts
Alerts are available to customers with current support contracts. Sign In to view alerts.
What's inside OpenText Customer Support?
OpenText Customer Service provides a wide range of support and services options to assist your Service Management teams in proactively managing OpenText solutions. Among other things, our services help you achieve peak system performance and reliability, process effectiveness, and operational efficiency. Flip through our ebook to learn more about what Customer Support can do for you.
Helping You Succeed
OpenText is committed to our Voice of the Customer program, which collects customer insights and incorporates them into our everyday business decisions.
Customer Support Webinars
- OpenText RightFax Roadmap,Vision and Strategy
- Magellan Part 1: Introducing Magellan — Taming Big Data and Big Content to Gain a Competitive Advant
- Magellan Part 2: Peeling Back the Layers
- Seven things to know about Application Decommissioning
- Magellan Part 3: First Steps into Cognitive Analytics with Magellan
- Content Suite 16 with KineMatik Project Management with Smart UI
- On-premise B2B and MFT - Introducing OpenText™ BizManager
- What's New in the Latest Release of OpenText RightFax?
- What is new in OpenText Gupta SQLBase 12.1?
- 3 Pillars for Building a Successful Digital Enterprise with OpenText Shinydrive for Content Serve