How can we help?
Whether you’re looking for self-help resources, strategies to optimize your systems, or expert assistance, we’re here for you every step of the way.
Participate in the community to ask questions, offer suggestions, or discover solutions.
Access valuable resources and documentation to ensure a successful implementation.
Manage your account and system information; open and update cases with support agents; and pay bills.
OpenText Customer Alerts
Alerts are available to customers with current support contracts. Sign In to view alerts.
What's inside OpenText Customer Support?
OpenText Customer Service provides a wide range of support and services options to assist your Service Management teams in proactively managing OpenText solutions. Among other things, our services help you achieve peak system performance and reliability, process effectiveness, and operational efficiency. Flip through our ebook to learn more about what Customer Support can do for you.
Helping You Succeed
OpenText is committed to our Voice of the Customer program, which collects customer insights and incorporates them into our everyday business decisions.
Customer Support Webinars
- Tailored SmartUI User Experience for Improved Productivity
- Enterprise World 2017 Overview
- What's New in OpenText Exstream 16?
- Simplify Content Server Upgrade with Upgrade Accelerator
- What's New in OpenText™ WCM Solutions - Release 16.2
- What's New in Media Management 16.2?
- What's New in OpenText Gupta TD Mobile 2.1?
- Web Site Management 16 SP1 - Staging: Reliable Transport of Project Structure
- Automating Accounts Payable with OpenText™ Vendor Invoice Management and Avaali Solutions
- Introducing Updates to Fastman Permissions Manager in OpenText Content Server