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1999-2002: The World Stage

More than 15 million seats in 10,000 corporations across 31 countries and 12 languages


  • Acquires messaging-based collaboration software firm, Centrinity, with eight million users of its flagship, FirstClass.
  • SAP® and OpenText announce joint marketing on collaboration and knowledge management.
  • Siemens, Deloitte Consulting, Genzyme, Audi, Northrop Grumman, Ion Global, and Britannia Airways select Livelink for global collaboration and content management.
  • Content management introduced for Livelink; shipping starts for Livelink 9.1.
  • Records Management 2.0 introduced: managing physical records and electronic records in Livelink.
  • Livelink MeetingZone 2.0 offers more flexible online team meetings.
  • Gartner positions OpenText in "Leader Quadrant" of its Team Collaboration Support Magic Quadrant.


  • Document integration into Siebel (now Oracle).
  • $147 million in revenue and more than 1,000 employees at 31 offices.
  • Launch of Livelink Wireless - the first wireless technology for collaboration and knowledge management applications - and Livelink MeetingZone, a real-time collaboration tool.
  • Availability of Livelink Records Management - the first comprehensive, completely Web-based document and records management solution for the enterprise.
  • Livelink recognized by IDC as a global leader in team collaborative applications, capturing 47 per cent share of the market.
  • OpenText wins "Innovation Award for Excellence in Technology" at Midsize Enterprise Summit, hosted by Gartner.
  • Customers include Clarica, the US Army Reserve, Cable and Wireless, The Royal Bank of Scotland, and The Hotelplan Suisse Group.


  • Acquires Bluebird, specialists in Supply Chain Management and Customer Relationship Management solutions for PeopleSoft applications.
  • Acquires LeadingSide's e-business solutions for publishing, corporate portals and intranets and KM.
  • New business-to-business division (later becomes the Hosted and Managed Solutions division).
  • Strategic relationship with Research in Motion to connect Blackberry with Livelink.
  • Livelink deployments at CARE Canada, the United States Navy, the US Air Force, Swissair, and Ericsson Telecom Mexico.
  • Deloitte & Touche ranks OpenText as eighth in "Canadian Technology Fast 50 Program" for its near-4,000 percent revenue growth over last five years; and named 14th fastest-growing company in Canada in Profit Magazine's top 100 ranking.


  • OpenText's Ottawa office expands through the acquisitions of Microstar Software (standards-based solutions based on SGML and XML) and PS Software Solutions (an original records management company).
  • Livelink helps power® collaborative communities.
  • OpenText receives US Department of Defense 5015.2 certification.
  • First translated versions of Livelink hit the market; OpenText opens offices throughout Europe. (Japanese version of Livelink makes inroads into Far East).
  • Launch of Livelink iRIMS, a Web solution for records management.
  • JD Edwards and OpenText announce technology alliance.
  • OpenText wins Microsoft's Industry Solution Award for Best Content and Document Management Solution.
  • Customers include Sprint, Lucent Technologies and Hewlett Packard.