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Gestion des processus métiers (BPM)

L'automatisation des processus de cœur de métier afin d'améliorer l'efficacité, réduire des coûts, assurer la conformité, et augmenter considérablement des niveaux de services aux utilisateurs à l'intérieur et à l'extérieur de l'entreprise.

En savoir plus sur la manière dont OpenText peut vous aider 

  • Présentation
  • Besoins métier
  • Produits
  • Centre de ressources

Présentation

OpenText Process Suite

Partie intégrante de la gestion des informations d'entreprise (EIM) d'OpenText, Process Suite aide les entreprises à travailler plus efficacement, à abaisser les coûts et à dépasser leurs objectifs commerciaux majeurs grâce à des informations en temps réel sur l'entreprise.

Les entreprises progressistes d'aujourd'hui ont adopté les capacités avancées d'automatisation et de Case Management d'OpenText pour :

  • Réduire le délai de rentabilisation des solutions
  • Répondre aux besoins en constante évolution des demandeurs et des fournisseurs de services
  • Créer des applications métier incluant un large éventail de capacités EIM
  • Développer et déployer des solutions qui correspondent aux besoins des entreprises, qu'il s'agisse d'offre groupée d'applis ou de développement axé sur des modèles.

OpenText Process Suite peut être déployée physiquement sur site, en Cloud ou de manière hybride.

Process Suite inclut une plate-forme, des applications et des modules complémentaires, le tout dans une offre groupée.

Plate-forme OpenText Process Suite  :

Plate-forme OpenText Cordys Business Process Management and Case Management :

  • Business Rule Management
  • Composite Application Framework
  • Enterprise Service Bus
  • Master Data Management
  • Unified UX
  • Process App Framework (anciennement Assure)
  • BPM Everywhere (interface sociale et mobile)
  • OpentText Directory Services
  • OpenText AppWorks Gateway

Applications

  • OpenText Cordys Cloud Provisioning
  • OpenText Case Management

Modules complémentaires

  • OpenText Process Intelligence
  • OpenText ProVision
  • OpenText Cordys Cloud

Besoins métier

Business leaders are looking for more ways to quickly gain control of key processes, streamline customer-facing activities, reduce employee workloads, and manage compliance and risk. OpenText provides business applications and solutions to address diverse business needs across industries.

Dynamic Case Management
Transform knowledge-driven work that involves complex interactions between people, content, transactions and workflows across multiple systems of record. The OpenText solution supports a diverse range of cases including client onboarding, application or claims processing, service requests and more.

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Low-Code Development
Today’s businesses can’t wait months to deploy and iterate on web and mobile applications. With a low-code application framework, app development keeps IT moving at the pace of the business.

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Advanced Media Orchestration
Digital transformation has generated an explosion in the volume of rich media assets needed to produce a quality customer experience. OpenText Advanced Media Orchestration provides a comprehensive platform to manage creative teams and assets through their development and delivery processes.

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Extend the Life of Legacy Systems
Legacy systems don’t have to become barriers to digital transformation. OpenText Process Suite gives you a practical, low-cost way to build user-friendly applications that leverage backend legacy systems.

How OpenText Process Suite Helps

Produits

OpenText digital business applications provide configurable automation to address specific business problems. All of these applications are easily customizable and extensible using the low-code application development environment in OpenText Process Suite. They also benefit from Process Suite’s enterprise integrations.

OpenText Contract Center

Streamline contract execution, integrate contracts within work processes in diverse enterprise systems, and deliver smarter automation within buy-side, sell-side and other legal contracts.

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OpenText People Center

Improve employee self-service and empower HR to respond more easily to inquiries, quickly access necessary documents and gain visibility into key measurements and indicators. People Center combines an employee portal with advanced case and document management capabilities for a better employee experience.

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Active Client Management for Insurance

Improve the customer experience, reduce operational costs and facilitate rapid rollout of innovative insurance products with insurance-specific automation for account servicing, underwriting, claims management and more.

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MCM for Life Sciences

Accelerate creative asset delivery, drive innovation, improve brand consistency, and control costs with a marketing content management platform that provides a comprehensive asset management solution for regulated marketing content in the life sciences industry.

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OpenText RFx Center

Streamline procurement processes, monitor spend, manage vendors and automate the flow and capture of the procurement information at the enterprise level. Gain real-time visibility into procurement operations to enable sound strategic decisions.

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Centre de ressources

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Better Case Management - Read the Insight Brief from Digital Clarity Group

Evolve your RFP Process - Read the Whitepaper

Témoignages

PSCU logo

PSCU

Our satisfaction has improved. We have watched our volumes go up 60% from implementing this new portal for our customers.

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Product: OpenText Assure

Clerk of the Circuit Court, Pinellas County logo

Clerk of the Circuit Court, Pinellas County

We've been more efficient because we're doing the same amount of work, even a greater amount of work with less people. And we're effective because people are getting their files quicker and getting their orders in a more timely manner.

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Product: OpenText Case360

Autres réussites client

HR & Case Management

Improve your HR activities with easy-to-use and low-cost case management

Read the Deep Analysis Industry Report

LA GAMME OPENTEXT

La gamme de solutions OpenText s’est beaucoup étoffée. Voici l’ensemble des produits regroupés dans son offre CEM :

Consulter les produits avec leur nouvelle appellation