OpenText Professional Services:
User Adoption Services
OpenText™ can help accelerate and sustain effective user adoption, resulting in engaged and efficient user communities. OpenText offers proven services to facilitate user adoption and make life easy for any stakeholder who wants to achieve true user satisfaction and an accelerated roll-out. OpenText has a dedicated team of professionals focused on the user adoption aspects of Enterprise Information Management software rollouts.
Services Include:
- User Change Management FasTrak
- User Adoption Strategy and Assessment
- Tailored Curriculum Design, Development and Delivery
- Interactive User eLearning
- User Performance Support
- Intuitive Quick Reference Guides
- User Coaching and Floorwalking
Effective user adoption is the single largest factor impacting the ROI of an Enterprise Information Management investment. Adoption means changing people’s behavior and making collaboration and information management integral to the way they work.
Success is measured by the extent to which people embrace and incorporate new practices and behaviors into their daily work routines; adopt and adapt the technology for their purpose.
To learn more about OpenText User Adoption Services, please Contact Us to speak to an OpenText Learning Services Professional.
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Achieve effective user adoption
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Speed up deployment and maximize the value of your OpenText solutions
“60% of organizations that have deployed ECM solutions agree that gaining user adoption has been biggest problem for ECM projects”