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Global Insurance Leader

Global Insurance Leader cut fax costs in half and improved customer communications with proactive notifications

Global Insurance Leader logo

Global insurance company scales customer transaction and reporting capabilities with OpenText Fax2Mail and OpenText Notification Services

With OpenText's messaging solutions, we're getting a multi-million dollar ROI from our investment in the cloud.

Executive Vice President

Challenge

  • Increasing volume of inbound and outbound faxes
  • Increasing cost of mailing policy information
  • Customer demands for mobile technology

Product(s)

Value

  • Fax savings of 50% per page
  • Projected $8M ROI within five years of fax implementation
  • Full visibility into customer transactions
  • Unlimited scalability for volume spikes in outbound communications

About Global Insurance Leader

A leading global provider of insurance, annuities, and employee benefits plans with over 60,000 employees serviing millions of customers around the world.