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Pharma International Co. (PIC)

Pharma International Improves the Health of their Content-Centric Business Processes

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Process automation, easy version comparison, and a single, central content repository drive efficiency and ease compliance burden

One of our key performance indicators (KPIs) is the average process time of a workflow. We see an improvement time of 43% when comparing present day times with the old system. In addition, tracking and follow-up of tasks are improved due to multiple ways of tracking processes either by establishing a custom report, visual workflow process mapping, or dynamic search in workflow names.

Ahmad Alshami, IT Manager, Pharma International and Khalid Elayyan, Planning Manager, Pharma International


• Meeting evolving compliance requirements is difficult and time consuming with existing system
• Manage, track, and compare packaging document and image file revisions
• Lack of business process automation workflow adversely impacts efficiency


• Workflow-driven processes speeds up regulatory submissions with greater accuracy and reliability
• Packaging document and image version comparison capabilities greatly reduce time spent managing changes
• 43% improvement in overall efficiency of business processes

About Pharma International Co. (PIC)

Pharma International Co. (PIC) offers a range of pharmaceutical products and services, focused on generics, starting from the earliest stage of research & development, and including large-scale commercial manufacturing operations, quality testing, distribution, and marketing in the Middle East and North Africa (MENA) region and Europe. For more information, visit: