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KHS Accelerates Sales Processes with OpenText™ Extended ECM for SAP® Solutions

KHS GmbH logo

Plant manufacturer sees immediate benefits in sales processes and lays foundation for company-wide information management

OpenText Extended ECM for SAP Solutions, with its transaction-specific files, met our demanding requirements for comprehensive information management.

Christian Niederhagemann, Chief Information Officer, KHS GmbH


• Difficulty accessing documents and information from multiple locations for critical business processes
• Enquiries impacting workflow throughput due to information access challenges
• Lack of a company-wide information management platform


• Customer loyalty has been improved by providing better service supported by better information management
• Sales costs reduced due to faster preparation of proposals
• Better information access and sharing has improved collaboration with suppliers

About KHS GmbH

KHS GmbH (KHS), headquartered in Dortmund, Germany, is a leading international manufacturer of bottling plants and packaging systems for the food, beverages, and non-food industry. KHS has over 4,500 employees and generates revenues in excess of €1 billion (2014). From five locations in Germany and six other international locations, KHS develops and manufactures their portfolio of bottling and packaging machines. It is a respected market leader and supplier of innovative, reliable, and highly efficient products and services, such as turnkey solutions for complete plants, individual machines, and refurbishments, as well as worldwide on-site services, available round the clock.