OpenText Exstream drives Future Generali market success with an expanding customer base

With the OpenText Exstream streamlined and automated document process there has been a significant improvement in real-time PDF generation, with a cost reduction of 80 per cent

Challenge

• Market growth opportunities were being constrained by limitations of the existing process for creating and issuing insurance policy documents
• Insufficient capacity in generating documents was adversely affecting delivery time to the customer

Product(s)

• OpenText Exstream

Value

• Simplifies high-volume batch printing and improves productivity by 60 percent
• Streamlines and automates the document generation process, which allows 80 percent cost reduction. This contributes to improved service levels and better customer experience
• Accelerates time-to-market by enabling the creation of new offering or product communication within four days as compared to two weeks