RDS Group
RDS Group Reduces Document Creation Time by 70 Percent While Slashing Operating Expenses
OpenText Exstream transforms RDS Group operation with spectacular time and productivity savings
The OpenText Exstream solution means we now produce a batch job, which previously took eight hours, in 30 minutes. The policy document creation process is highly interactive, reflecting customers’ unique situations.
Challenge
- To eliminate bottlenecks caused by the slow throughput of existing software and avoid the large capital expenditure required for a new solution
Product(s)
Value
- Document creation process achieves 70% time savings
- Increases ability to handle growing number of customer requests
- Enables RDS Group to be leader in the digital wave overtaking document imaging and print management
- Creates interactive documents and effects changes in real time
About RDS Group
PT Reycom Document Solusi Group (RDS Group) has become the biggest production and scanning service operation in Indonesia, keeping pace with a decade-long strong growth in the insurance industry. It supports not only local and national enterprises, but also international companies. This achievement has been driven by a high level of expertise and customer service commitment.