City of Madrid
City of Madrid Manages Content and Portals in the Cloud
OpenText Cloud platform improves performance and citizen engagement on City of Madrid’s award-winning web properties
Providing electronic citizen services and moving to the OpenText Cloud is optimizing the service costs of website management and saving the citizens money.
Challenge
• Aging web management hardware, outdated software
• Intensive maintenance requirements for IT personnel
• Variable availability, usability for city web properties
Product(s)
Value
• Upgraded, cost-effective web management platform
• Managed services model frees City IT to focus on improving service
• 24/7 availability, responsive web content enhances site usage, including:
- Higher average visit times
- 20 percent increase in page navigation
- 17 percent reduction in page abandonment
About City of Madrid
Madrid is the capital city of Spain, and the largest municipality in the Community of Madrid and Spain. The city has a population of almost 3.2 million with a metropolitan area population of approximately 6.5 million. For more information, visit: www.madrid.es