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County of Los Angeles, Department of Human Resources

County of Los Angeles achieves cost-saving digital makeover

County of Los Angeles, Department of Human Resources logo

Most populated U.S. county eases HR record access, disposition for enhanced productivity, compliance and millions in annual savings based on return on investment analysis

OpenText replaces the manual process of maintaining paper files with an automated, central and trusted system of electronic employee personnel records.

Roozan Zarifian, Chief Information Officer, County of Los Angeles Department of Human Resources


  • Limited storage space available for employee paper files, leads to off-site storage fees
  • Uniform application of records retention policies proved challenging
  • Information can be difficult to access or misplaced
  • Outdated manual methods introduces compliance and security risks



  • Enabled streamlining of HR record access, employee onboarding
  • Produced timely, verified audits and reliable disposition
  • Estimated cost-savings of nearly $3.4 million per year

About County of Los Angeles, Department of Human Resources

Los Angeles County, officially the County of Los Angeles, is the most populous county in the United States, with more than 10 million inhabitants as of 2017. The Human Resources Department is responsible for a countywide human resources program to ensure fairness and equity for employees and citizens seeking employment with the County. For more information, visit: