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Leading Malaysian retail chain digitally transforms accounts payable operations

Mydin logo

Mydin Mohamed Holdings Berhad (MYDIN) leverages OpenText for significant time savings and efficiencies by automating 95% of invoicing workflow

The powerful combination of OpenText Vendor Invoice Management for SAP Solutions and OpenText Invoice Capture Center has effectively transformed MYDIN’s entire invoice process supply chain and our supplier relationship management. The number of staff required to manage invoice processing is 50 percent lower.

Malik Murad Ali, IT Director, MYDIN


  • Time-consuming manual invoice processing led to errors
  • Unable to accommodate company growth with rising costs and paper-based processes
  • High employee turnover



  • Reached 95% invoice processing automation
  • Required 50% fewer staff for invoice processing role
  • Saved 36,000 hours per year to spend on more value-added tasks
  • Reduced staff turnover

About Mydin

With 78 retail stores in Malaysia, including malls and hypermarkets, emporiums, convenience stores, franchised outlets, high-end groceries, a deli restaurant and a recent foray into online shopping, MYDIN is a household name.