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Department for International Development

Department for International Development (DFID) increases global staff productivity with greater collaboration and knowledge sharing

Department for International Development logo

DFID improved user adoption and compliance with OpenText™ Content Suite and OpenText™ Remote Cache

OpenText Content Suite is now a key part of our enterprise information management strategy. The OpenText solution is mature, a market leader and provides us with the performance and stability we require.

Richard Franklin, Head of Knowledge and Information Management and Departmental Records Officer at Department for International Development


  • Users relying on local hard drives that created potential security risks and impacted knowledge
  • Past solution no longer meeting the needs of the organization




  • Improved user adoption and compliance
  • Reduced document retrieval from minutes to seconds for increased efficiency
  • Eliminated data loss caused with content stored on laptops
  • Improved performance for remote locations, making it comparable with main office locations

About Department for International Development

Established in 1997, the Department for International Development (DFID) is a UK government department that leads the UK’s work to end extreme poverty. Working across Africa, Asia and the Middle East, DFID tackles global challenges to build a safer, healthier, more prosperous world for people in developing countries and in the UK.