Financial Services company streamlines communications, reduces costs and improves compliance with OpenText Exstream

With the solid basis and infrastructure that we now have in place, we will press ahead to move all communications to OpenText Exstream and retire our legacy systems. This alone will provide savings in ongoing support and maintenance, as well as time.

Challenge

• Provide compliant, timely and accurate customer communications
• Improve the ease of production, accuracy, consistency of customer communications

Product(s)

• OpenText Exstream
• OpenText Professional Services

Value

• Design and deliver multichannel communications to customer- preferred channels resulting in reduced costs
• Improved customer experience with accurate, consistent and compliant communications
• Expect to reduce number of templates from 3,000 to 300