DHFL Pramerica Life Insurance
Leading life insurer in India turns to OpenText for enterprise-wide digital transformation
DHFL Pramerica Life Insurance improves operational efficiencies with OpenText Managed Services and enterprise solutions
Challenge
- The need to digitize multiple paper-based and manually-intensive administrative tasks
- Ensure more customers could access the right level of life insurance quickly and easily
- Accomodating rapid growth while continuing to deliver high-levels of customer service
Product(s)
Value
- Digitized multiple end-to-end life insurance business processes
- Decreased transaction time from hours to seconds
- Created 150,000 new insurability receipts in less than two years
- Reduced processing costs by 25–30%
About DHFL Pramerica Life Insurance
DHFL Pramerica Life Insurance Co. Ltd. (DPLI) is one of India’s most progressive life insurers, with 126 branches across India and more than 3,900 employees and $550 million assets under management.