IDEA (Industry Data Exchange Association)
IDEA Transforms Data Exchange with Powerful Managed Services Capabilities
Technology services provider powers the electrical industry with a cost-effective managed EDI solution, built on the OpenText Alloy platform
Customers are extremely happy with the service. Their support needs are being handled within hours. If there’s ever a support issue, the OpenText Alloy support team is on it, 24/7.
Challenge
- Needed improved ability to deliver EDI managed services to meet client needs
- Former technology provider hindered ability to grow business
- Inability to follow a standards-based system
Product(s)
Value
- Enabled efficient, secure, and compliant digital data exchange with a cost-effective managed services approach
- Drove business growth with advanced EDI mapping, standardized formats, and comprehensive support
- Ensured compliance with a standards-based system
- Leveraged industry expertise to extend business reach into multiple verticals
About IDEA (Industry Data Exchange Association)
Established in 1998 by the National Electrical Manufacturers Association and the National Association of Electrical Distributors, IDEA (Industry Data Exchange Association) is the official technology service provider of the electrical industry. The organization provides manufacturers and distributors with solutions to effectively manage daily operations in order to achieve lower costs, higher profits, and more satisfied customers.