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Insurance company

Insurance company streamlines workflow and speeds forms processing

Insurance company  logo

Property and casualty insurance provider improves efficiency and enhances collaboration with OpenText Brava! for Documentum Webtop

The custom system with Brava! made our application workflow simple and efficient and data is much easier to retrieve and to share with any regional office across the country.

Business analyst, Insurance company


  • Manual redaction methods used by clients proved slow, laborious
  • Clients required close to 90 days to process requests for documentation
  • GDR faced large redaction project with short timeframe



  • Consolidated electronic documents on central server
  • Streamlined markup and review of workflow process
  • Improved access, collaboration for regional offices countrywide

About Insurance company

Property and casualty insurance companies focus on the insurance needs of homeowners, drivers and business owners. Most of the insurance applications and claims in the United States are
recorded on Association for Cooperative Operations Research and Development (ACORD) forms. A nonprofit standards organization, ACORD is well known for its vast library of forms used by the
insurance industry.