OpenText ECM Suite provides SFC with one central information repository to improve communication and knowledge sharing and help to meet legislative and compliance requirements

OpenText has clearly made a commitment to continue to develop Content Server in response to the ever-changing needs of the market; not least of all in the area of mobile. Like many organisations, we’re looking at how our staff can be more efficient when on the move and we’re confident that OpenText, with Content Server10, will be able to meet our needs now and long into the future

Challenge

• Impact on content management from pending replacement of GroupWise® with Outlook® 2010
• Ability to declare records directly from Outlook without development of custom code
• Flexibility in user interface design and search
• Impending budget cuts reducing IT support and future upgrade capacity

Product(s)

• OpenText Communities of Practice
• OpenText Content Lifecycle Management
• OpenText Content Server
• OpenText Document Management
• OpenText Extended Collaboration
• OpenText Records Management

Value

• Faster searching with customisable column display and faceted search capability
• Seamless integration with OpenText Content Server 10 and Microsoft® Office tools such as Outlook 2010
• Eliminated custom code previously requiring support and maintenance
• Little training required for users due to intuitive user interface and use of standard desktop tools