OpenText ECM Suite ensures accessible documents, improved efficiencies and reduced risk

If I compare OpenText to our previous platform, it is a far more flexible product and the user experience is much better. We're very happy with our decision to switch to OpenText.

Challenge

Metro Vancouver needed a central, secure repository for storing and distributing electronic records. They also needed a way to enforce retention periods and disposition rules based on pre-set periods, to help control risks, reduce storage costs, and ensure regulatory compliance.

Business challenges include:

• Uncontrolled documents
• Difficult to search and retrieve information in a timely manner
• Previous platform did not meet IT needs

Product(s)

• OpenText Content Server
• OpenText Document Management
• OpenText Records Management

Value

• Improved productivity through faster and easier information retrieval
• Retention schedules safeguard against the risk and cost of content
• Version control and audit trail functions ensure accuracy and currency
• Central repository allows for improved cross-departmental collaboration