Implementing OpenText Content Server and Workflow to manage the creation of research documents from initiation and authoring, through to publishing and delivery. 

We've automated what used to be a manual process to something that is now completely automated. It gives us visibility to every piece of work in the library, every document that's created. It also provides us with metrics, so managers now have insight and can track where everything is. They can easily see bottlenecks and can easily adjust them.

Challenge

• Disparate systems created a duplication of effort and information
• Needed to implement a solution to replace paper forms and static logs for tracking workload
• Wanted to automate standard work processes
• Keep parliamentarians informed and up to date, and deliver news on demand

Product(s)

• OpenText Content Server
• OpenText Document Management
• OpenText Records Management

Value

• Workflows manage the creation of research documents and publications from authoring through publication
• Records management manages the lifecycle of research information
• Preserves Parliament's documentary heritage and ensure access to collections.