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Western Cape Government Health

Western Cape Government Health uses OpenText Solutions for Healthcare Enterprise Information Management

Western Cape Government Health logo

OpenText ECM Suite helps to reduce paper and increase collaboration amongst healthcare officials

The rollout of the OpenText ECM Suite within the Western Cape Government Health program has brought substantial benefits in moving toward a paperless environment and improved clinical and non-clinical workflow processes.



  • Paper-based Patient Health Records difficult to manage
  • Paper-based documentation in workflow processes
  • Highly distributed content and no centralised document storage
  • Difficulty streamlining and collaborating business processes
  • Documentation challenges working with multiple cultures and 11 official languages



  • Secure access to digital patient medical records
  • Efficient and effective compliance with audit and accountability
  • Acquisition and retention of intellectual property within Western Cape Government Health
  • Central scanning centre for workflow processes
  • Strict security regarding document access and modification

About Western Cape Government Health

The core function and responsibility of Western Cape Government Health is to deliver comprehensive healthcare services to the people of the province.  The vision and mission is to provide equitable access to quality health services to all within a balanced and well-managed health system. For more information, visit: