Pacific Blue Cross
Acquiring customers faster and at a lower cost
OpenText Cordys platform provides a single integrated solution and flexibility to enable Pacific Blue Cross to execute processes quickly
The OpenText Cordys platform enables us to be very effective in executing our processes quickly and gives us the flexibility we need to fulfill the demand for our timely services. The fact that OpenText Cordys provides us with a single integrated solution gives us the opportunity to explore how we can benefit from other capabilities of the platform and improve business agility with Cloud based BPM and PaaS.
Challenge
- Lack of taskforce integration
- Multiple manual data entries
- Disconnected data dispersed over multiple locations
- Redundant data and errors
Value
- Faster customer acquisition
- Seamless taskforce integration
- Increased data quality
- Rapid integration to the Alfresco® DMS
About Pacific Blue Cross
Pacific Blue Cross (PBC) has been British Columbia’s leading benefits provider for over 70 years. Together with BC Life, PBC subsidiary provides health, dental, life, disability and travel coverage for approximately 1.5 million British Columbians through employee group plans and through individual plans for those who do not have coverage with their employer.