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Digital fax

Modernize fax to increase productivity and reduce costs

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OpenText digital fax overview

Digital faxing exchanges paperless fax messages, without traditional fax machines and devices. Often referred to as efaxing, users exchange electronic faxes, typically within email or desktop applications. Enterprise platforms, such as SAP® and Oracle, can be integrated to send and receive faxed documents automatically.

OpenText™ digital fax solutions automate time-intensive, document-driven processes and provide a secure, trackable and auditable form of information exchange that is easy to use and cost effective.

OpenText digital fax solutions are Epic certified and available in App Orchard, enabling paperless, easy-to-use digital faxing that reduces costs and increases HIPAA compliance.


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OpenText digital fax features

  • Flexible deployment options

    Offers multiple deployment options, including fully managed services, on-premises, hybrid and cloud, to meet current and future requirements.

  • Modern, scalable solutions

    Ensures business continuity with ultra-high availability and scales up or down, as needed, on-premises or in the OpenText Cloud.

  • Pervasive integrations

    Includes packaged integrations to enterprise applications that are configurable to streamline fax-dependent business processes.

  • Rich integrations for EHR-agnostic content exchange

    Delivers any type of document as a fax or wrapped in a structured format to and from any EHR system and offers the most pre-built integrations on the market.

  • Visibility and analytics

    Optimizes faxing with rich out-of-the box reporting and analytics for both historic and current exchanges.

  • Conversion to structured data

    Extracts fax document content with capture technology to further automate and optimize business processes.

OpenText digital fax benefits

  • Increase user and workflow productivity

    Integrate with email and desktop applications for fast and easy efaxing in familiar user environments.

  • Accelerate time to revenue

    Integrate with enterprise applications and automate paper-based, manual fax processes to shorten business cycles.

  • Reduce cost

    Digitize manual, paper-based information exchange to reduce errors and the costs to resolve them. Eliminate the cost of managing and maintaining standalone fax machines, including dedicated analog lines for each machine.

  • Ensure compliance

    Comply with customer, industry and data privacy mandates. Increase security and auditability of messaging and information access. Support regulatory requirements with out-of-the box compliance configurations for HIPAA and PCI-DSS to further reduce risk.

  • Improve customer satisfaction

    Increase the speed of transactions through consistent, reliable and secure fax communications.

OpenText digital fax solutions

  • Enterprise fax server

    OpenText™ RightFax™ is a scalable fax server solution that integrates with the industry applications that power business processes to increase security and decrease costs.

  • Cloud fax services

    OpenText™ Fax2Mail™ is an enterprise cloud fax service that simplifies desktop faxing, while reducing the cost and complexity of managing onsite hardware, software and telephony.

  • Fax managed services

    OpenText™ RightFax™ Managed Services combines RightFax technology with OpenText experts, hosted in an OpenText data center or a third-party cloud application.

  • Digital fax solution

    OpenText™ XM Fax™ is an enterprise-grade digital fax solution built to handle large fax volumes for small and medium business.

  • Cloud hybrid fax

    OpenText™ RightFax™ Connect is a hybrid solution combining RightFax and the OpenText Cloud to move fax transmissions to the cloud.


Cloud fax in Healthcare

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