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What is enterprise content management?
As COVID-19 redefines the work landscape, companies face new hurdles in maintaining productivity and keeping business processes moving forward.
Information management, access and distribution have become fragmented. Enterprise content management (ECM) facilitates the optimal management and flow of information across the enterprise. As a central set of practices and technologies, ECM ensures full lifecycle management, from capture through to archiving and disposition.
Traditional ECM software has evolved into content services. This new approach to content management allows organizations to realize even more value from content and data, while extending governance controls further into business processes.
The best content services platforms integrate with the lead applications at the heart of business processes to bridge siloes and incorporate previously isolated content and data into information flows and introduce compliance, security and privacy policies.
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OpenText Documentum overview
OpenText™ Documentum™ offers a broad set of capabilities to manage and extract value from content of all kinds across the enterprise. Its industry-leading enterprise content services allows organizations to establish control of their critical information with a single source of the truth, simplifying access to the most recent, approved business content.
Documentum case management features bind content together with process and automation to assemble complete case files with minimal effort to streamline important business processes for greater efficiency, consistent quality, and faster cycle times.
By keeping content secure and well-protected for future use, users can quickly address information requests and respond to regulatory inquiries, while ensuring that employees do not access unapproved or superseded information.
OpenText Documentum features
Enterprise content services
Supports the entire content lifecycle with a wide range of formats, including Office documents, images, CAD files, rich media and more. Provides powerful and flexible search, as well as access, versioning, and metadata controls.
Personalized user experience
Enables organizations to deliver highly personalized, role-based user experiences and task-based case views that drive productivity and optimize user adoption.
Combines traditional business process management with content to orchestrate who needs to take action and when, presenting relevant information in the most relevant context to drive consistent, high-quality decisions.
Includes strong levels of encryption, including compliance with the FIPS standard and default 128-bit AES level encryption and controls the entire lifecycle of corporate records, as well as content retention and disposition policies.
Extensible and interoperable
Leverages a service-oriented architecture and enables integrations with disparate repositories and enterprise applications. Enables solutions developers to leverage standard technologies, including CMIS, SOAP and restful APIs enabling the use of services, such as Google speech to text to search audio files.
Run Documentum anywhere using cloud-native technologies that vastly simplify deployments and upgrades to introduce new features quickly. Available as a fully managed or cloud-based service and includes automated orchestration to support deployment to any cloud infrastructure.
Secure and scalable
Offers a robust, fault-tolerant, cloud-ready architecture to manage and control all information content, with multilanguage support and localization for global environments. Scales to meet the most strenuous requirements while ensuring constant enforcement of governance policies, regardless of location.
Supports collaboration throughout the lifecycle of a wide range of content types, from common office documents to rich media and more. Provides content security, access controls and automatic versioning.
OpenText Documentum benefits
Quickly search and access the right information in context and have confidence that information is ready to meet compliance needs.
Benefit from easy-to-use user experiences and streamlined business processes, while reducing cycle times with management orchestration.
Protect the organization against future legal or regulatory risks with security, records management and retention services.
Rapidly modify or augment to meet changing business conditions with flexible user interfaces configured to meet specific role requirements and APIs that integrate with business systems.
Documentum Platform products
Services available for OpenText Documentum
Packaged Services and Training
Download the Ovum Decision Matrix: Selecting a Content Services Solution, 2019–2020
- Documentum Platform product overview
- Documentum D2 solution overview
- Documentum xCP product overview
- 9 factors to consider when choosing a Content Services Platform infographic