Content Services solution OpenText Content Suite
Ensure compliant management of content throughout its lifecycle
What is a content services platform?
Content services play a central role as organizations strive to rebound from the current global upheaval as more cohesive, more stable and more productive entities. In a crisis, such as COVID-19, organizations struggle to retain momentum amid information access, process continuity, collaboration and governance challenges.
A content services platform builds on the strengths of traditional Enterprise Content Management (ECM) and serves as the foundation for enterprise-wide content management. Content services platforms enhance best practices in content lifecycle management, information access and governance, while expanding the management, distribution and use of information further into business processes.
The best content services platform offers flexible user interfaces to make it easy for users to work with content from whichever device or system is most efficient for their needs.
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OpenText Content Suite overview
OpenText™ Content Suite oversees the lifecycle management of information across the enterprise from capture through archiving and disposition. With agile information governance to address the latest data governance and data privacy best practices, Content Suite reduces risk and empowers organizations to focus on using information to drive strategic growth and productivity.
Content Suite runs anywhere as a cloud-native technology that simplifies deployments, upgrades and the introduction of new features. Content Suite can also be combined with Enterprise Managed Services to deliver Information Management solutions from the cloud of choice with the confidence of a single SLA commitment from OpenText.
OpenText Content Suite features
Secure document management
Offers secure, audited, enterprise-wide control over any type of content, from contracts and engineering drawings to system reports, emails, images and much more. Provides users with quick access to reliable information using robust metadata and localization. Eases document processing for both administrators and end users with built-in search, viewing and workflow.
Smart View responsive user interface
Provides the ability to tailor intuitive, role-based views for the needs of business users. Offers easy integration to other applications through an extensive REST API and more than 50 pre-built widgets.
Mobile access to content
Brings the familiar styling and experience of the Smart View to mobile through OpenText™ Content Server Mobile. Offers secure access to Content Suite and Extended ECM content to view, edit, publish, download, process workflows, share links with colleagues and more. iOS and Android™ apps.
Content in context
Simplifies deployment and frees up valuable IT resources with pre-built templates in Connected Workspaces that aggregate content, data, people and tasks related to a common business project or case. Ensures content is seamlessly available to those who need it, when they need it, with governance policies automatically applied in the background. Easily integrates to lead applications via Extended ECM.
Intelligent enterprise capture
Scans and indexes services to convert paper into actionable and manageable electronic formats. Fully automates the digitization of any incoming content, from paper to chatbots, for more comprehensive requirements using OpenText™ Intelligent Capture. Supports advanced capabilities, such as optical character recognition (OCR), content classification, content routing and process automation, with machine learning.
Easy access and collaboration
Integrates tools, such as blogs, wikis, activity feeds, discussions, forums and comments, to enable effective teamwork. Ensures documents remain secure in Content Suite while users create, co-author and edit content through direct integration to Microsoft 365 or Microsoft Office desktop. Collaboration can be further complemented with the addition of Extended ECM integration to Microsoft Teams and OpenText™ Core Signature.
Work effectively in the cloud
Adds secure, easy, cloud-native sharing and collaboration capabilities with OpenText™ Core Share. Uses bi-directional synchronization between Content Suite, Extended ECM and Core Share to ensure that everyone with permission has access to the most up-to-date version of a document, while adhering to corporate security, compliance and privacy protocols.
Manage the content lifecycle
Ensures information governance of both digital and physical content to adhere to retention, disposition or destruction guidelines in accordance with internal policies and external regulations using OpenText™ Records Management.
Protects critical historical information within a secure, centralized archive, OpenText™ Archive Center, that leverages familiar search criteria and metadata to find and retrieve desired information from large volumes of stored files in seconds. Guarantees all documents are safely stored for years, yet instantly available when needed.
Customer success stories
Content Suite benefits
Complete, secure document lifecycle management
Enterprise-wide control over any type of content with comprehensive security and privacy.
Connect to business processes
Improve process efficiency by automating manual tasks and integrating content to lead applications.
Increase user adoption
Offer users an intuitive experience that empowers them with the information they need, when and where they need it, and with the context to use it effectively.
Collaborate more effectively
Seamlessly share and collaborate on content, both inside and outside the organization.
Improve Information Governance
Automate the classification of both structured and unstructured information.
Scale quickly and easily
Reduce expenses with a scalable repository designed to manage high volumes of content at all stages of the lifecycle.
Contact us to speak with a member of the Content Services team
- Demo Videos: OpenText Content Suite
- Webinar: Connected Workspaces for Team and Project Efficiency
- Report: AIIM Uncovering the Secrets to Success with O365
- Infographic: 10 Things You Need to Know About Microsoft SharePoint and Office 365
- Analyst Research: Forrester Wave™: ECM Content Platform
- Blog: Building the business case to upgrade
- Educational Tools: OpenText InfoGov Basics