Healthcare solutions
Digitize and manage information to address today’s crucial healthcare needs

Today's challenges
Healthcare organizations, including hospitals, payers and providers, are a big part of the first responder network. As COVID-19 has changed the approach to triaging healthcare needs, it has highlighted challenges to evolving in the face of this current crisis and beyond.
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Exchanging data across the industry
With increasingly overcrowded and distanced healthcare providers, patient information needs to be securely and easily accessed, while keeping data secure and streamlining regulatory compliance.
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Digitizing healthcare
As many healthcare digitize their services to offer telemedicine services, there is a greater need to also digitize their information and workflows for secure, compliant and efficient clinical and non-clinical document exchange.
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Increasing automation
As patient volume and subsequent data increases, the industry is looking towards advanced technologies, such as artificial intelligence, to help automate tasks and enable new ways for patients to receive care that contribute to the long-term sustainability of the system.
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Improving interoperability
In a digital-first world, it is essential to achieve a holistic patient view through interoperable, accessible care records to provide better patient care.
Customer success stories
Extending our use of OpenText Business Center and its support of SAP Fiori applications was an obvious and natural progression for us, further extending the value of our investment in OpenText. It also paves the way for future innovation around the use of mobile devices, which will further increase efficiency, speeding up processes and further reducing costs.
We already had OpenText EnCase eDiscovery as a forensic solution. While we considered opportunities with other products, ultimately we came right back to OpenText. With OpenText EnCase Endpoint Investigator, we partnered with an organization whose product had a proven track record.
With the help of OpenText™ Documentum™, we’ve made patient information that wasn’t migrated into Epic available inside of Epic Hyperspace with one click. Our clinical providers are thrilled with the seamless access to patient data, which they have as a result of Clinical Archiving, a unique approach to this challenge—which many organizations in the industry face.
OpenText Healthcare solutions benefits
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Exchange information securely
Enable secure and compliant exchange of PHI
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Streamline management of patient records and content
Drive digital transformation to improve patient engagement
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Improve quality of care, operations and outcomes
Unify access to data
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Enable data-driven decisions with analytics and reporting
Leverage business intelligence to improve operations
In the medical industry, the pressure to reduce costs while increasing the quality of care is relentless. Efficient and secure communication of PHI and medical records is an important requirement for healthcare institutions as they strive to attain these difficult goals.
OpenText Healthcare solutions
Security and compliance
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Enable integrated, paperless and secure faxing for key health documentation
OpenText™ RightFax™ -
Enable integrated, paperless and secure faxing for ambulatory care centers
OpenText™ XM Fax™ -
Exchange patient information quickly and easily from the desktop
OpenText™ Fax2Mail™ -
Increase the speed, security and traceability of lab report distribution
OpenText™ MedNX
Data management
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Improve data integration and management across the care continuum
OpenText™ Alloy™ for Healthcare -
Enable electronic lab and imaging orders and results integration and outreach
OpenText™ EMR-Link™
Records and content management
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Transition to secure, digital, interactive processing
OpenText™ Intelligent Forms Automation -
Streamline document-driven workflows for rapid ROI
OpenText™ TeleForm™ -
Drive costs savings with effective information collection and routing
OpenText™ LiquidOffice™ -
Reduce IT complexity, optimize infrastructure, ensure regulatory compliance
OpenText™ InfoArchive -
Manage access and control of information assets
OpenText™ Documentum™ -
Leverage a qualified registry for MIPS reporting
OpenText™ Covisint Merit-based Incentive Payment System (MIPS) -
Extract data and uncover patient and organizational insight
OpenText™ Intelligent Capture
Analytics and reporting
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Leverage AI to improve decision making and automation
OpenText™ Magellan™ -
Analyze billions of records in a unified view for fast insight
OpenText™ Magellan™ Analytics suite -
Share interactive dashboards and reports across teams
OpenText™ Magellan™ BI & Reporting
Contact us to speak with a member of the Healthcare team
Resources
Industry overview
White paper
Infographic
ROI calculator
Slideshare
Blogs
- Protecting sensitive information can’t be left to chance
- Speed and security
- Three ways OpenText and Quest Diagnostics are modernizing customer experience in healthcare
- Treating digital risk at Banner Health