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OpenText Professional Services: User Adoption Services

Effective user adoption is the single largest factor impacting the return on investment of an Enterprise Information Management investment

Adoption means changing people’s behavior and making collaboration and information management integral to the way they work. OpenText can help accelerate and sustain effective user adoption, resulting in engaged and efficient user communities. Its dedicated team of professionals focus on easing user adoption of Enterprise Information Management software to reach high levels of user satisfaction and accelerate user roll out.

Services include:

  • Adoption Strategy Development FasTrak
  • Strategies and assessments for increasing adoption
  • Instructor-led and self-paced learning solutions curriculums tailored and developed to the organization’s needs
  • User performance support
  • Intuitive, quick reference guides
  • User coaching and floorwalking

Success is measured by the extent to which people embrace and incorporate new practices and behaviors into their daily work routines, adopting and adapting the technology for their purposes.

Speak with an OpenText Learning Services Professional to learn more about OpenText User Adoption Services.

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60% of organizations that have deployed ECM solutions agree that gaining user adoption has been the biggest problem for ECM projects

AIIM Industry Watch Survey 2015


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